Aeron Zentner

As higher education institutions continue to operationally mature, there is an inherent need to adopt new technology to maintain relevancy and efficiency. To meet the demand and expectation of modern society, information technology (IT) departments have seen rapid growth in higher education. However, similar growth trends within many industries have warranted these technical capabilities, which places these positions in high demand. A challenged faced by higher education institutions is the capability to attract, cultivate, and retain IT professionals based on the competitiveness of the market. Previous research has demonstrated that job performance has been found as an antecedent for turnover intention within the overall industry and IT occupations. The purpose of this study is to determine if similar associativity exists between perceived job performance and turnover intention within IT professionals in higher education. The results of the research can provide relevant information for institutions seeking to develop employee retention plans with IT departments.

An unstable climate exists within higher education as there is an anticipated high rate of employee attrition to occur over the next decade with the mass retirement of the Baby-Boomer generation. To be proactive, institutions have developed staffing plans, which provide an arbitrary framework that outlines human capital needs based on educational demand. While these plans can set a standard expectancy to maintain current or historical performance, many lack the capacity for projection and effectively responding to new and emerging trends. Therefore, based on the external anticipation for change blended with the rapid shift to globalization and technological advancements there is a need to create a framework to help institutions navigate the future of attracting, hiring and retaining employees.

The emergence of technological and social expectancy, intentional actions, and real-time results have higher education institutions rapidly shifting policies, practices, and behaviors to meet the needs of their respective communities (e.g., prospective students, current students, alumni, employees, partners, and external compliance organizations). The purpose of this article is to highlight a few emerging trends that will be essential for colleges and universities to adapt to increase the quality of instruction, service, and overall sustainability and effectiveness.

ABSTRACT A growing strategy in the post-modern research era is the utilization of self-reported perceptions of oneself and capabilities in relation to other metrics to draw associativity to draw conclusions. The field of emotional intelligence has been assessed through countless research studies and has found to have positive effects and projections for ones anticipated success. In response to the literature, research was conducted across six different self-assessment measures and compared with previous and current behaviors through self-reflection. This findings fall in line with literature and through the self-reflection provided personal validation and support for self-change.

ABSTRACT Leadership has been an increasingly growing topic throughout literature and has become timely with the mass departure of the Baby Boomers generation leaders. Researching leadership strategies have researchers searching for the best behaviors associated with effective leadership outcomes. The following study assesses leadership interaction of two case studies of distinguished collegiate coaches to determine if any common themes exist and align with literature contingency theory findings.

ABSTRACT A growing strategy in the post-modern research era is the utilization of self-reported perceptions of oneself and capabilities in relation to other metrics to draw associativity to draw conclusions. The field of emotional intelligence has been assessed through countless research studies and has found to have positive effects and projections for ones anticipated success. In response to the literature, research was conducted across six different self-assessment measures and compared with previous and current behaviors through self-reflection. This findings fall in line with literature and through the self-reflection provided personal validation and support for self-change.

Research articles throughout different settings and industries disaggregate diverse communication behaviors reflect the positive associativity with leadership. The reflection of Lincoln's communication skills sets affirmed that the principles of the communication are timeless to building relationships and influencing other. The focus of the paper was to outline communication behaviors of Abraham Lincoln and determine if the principles of communication were still relevant to modern day application.

The direction is an essential component for leadership effectiveness and organizational success as without it; organizations would maintain stagnant. Direction, vision, and communication of an organization are similar to the neural network in the human body, as a simple misfire could trigger major implications. An emerging strategy throughout many industries and setting is building effective connections and relations to support cohesive organizational movement. The following paper examines the attributes of the Nissan case study of organizational change and outlines how leadership behaviors of the study align with the framework of emotional intelligence.

Recently, mentorship has emerged in higher education as a supplemental support system to build student engagement and provide a haven for students to obtain support. Relevant research finds that there are variances in student academic performance and race. Culturally, the Asian American and Pacific Islander (AAPI) population is rooted in community-oriented settings. While many AAPI students excel, there seems to be a lack of community engagement at the two-year institution level that may be hindering academic performance. The following study aimed to assess the impact of peer mentorship frequency on student academic performance and identify underlying challenges of the AAPI student population.

The topic of grit has been a highly sought after set of traits as it carries positive a correlation with individual performance and in turn has reflected to have a positive impact organizational outcomes. Recently, grit has emerged in higher education as a non-cognitive factor to drive student performance. Relevant research finds that there are variances within student academic performance and race. To determine if grit plays a role within that trend, the following paper examines if a difference exists between grit scores of Asian-American/Pacific Islander in comparison with the general student population.

In recent years the evolution of the global market has prompted firms to reconfigure strategies in order to compete and maintain ground on the global business platform. The rapid changes in consumer demand and in technological advancements through innovation has organizations seeking new strategies to maintain market stature by venturing into new opportunities to create consumer demand. While innovation encompasses a broad range of strategic approaches and outputs, the core focus is on making change which is reflected in the impact of the disruption. The following paper will provide an analysis of Nintendo's disruptive strategy with the Wii product line and provide a conceptual framework to continue to sustain Nintendo's success within the videogame industry.

Market attainment and maintaining the competitive edge is the continuous objective at the forefront of many organizations seeking sustainability within the global business environment. Strategy, innovation, and change have been considered catalysts to achieving this position. However, the emergence of new and untouched markets driven by diverse consumer demand and preferences have required organizations to foster change as a practice of survival. The following paper will provide an assessment of different aspects of Singapore Airlines (SIA) to identify potential challenges that could hinder performance and competiveness. The following paper provides an assessment of service operations of the successful historical case of Singapore Airline. The findings can provide a guideline to strengthen organizational service strategies.

The book of Revelation provides a structural emphasis the prophetic unveiling of God's eternal plan for humankind. A section analysis was conducted to determine the integration points between the Old and New Testament books. The findings of the research concluded that the book of Revelation is categorized into three sections, which align across scripture that all points to the crescendo of God's plan to provide salvation through Christ.

The topic of failure primarily carries a negative perception as it is the result of an unexpected outcome that may carry negative implications on performance or hopeful achievement. However, recent literature suggests that failure can be a catalyst to spark organizational learning, ideation, and innovation. The following paper discusses strategies for the analysis of failure to facilitate learning and propose a model to best examine failure in an effective and timely manner.

The focus of this paper is to provide a framework to suggest that effective thinking is an essential element to the ideation and innovation process. The review of the case study found that a range of elements need to be established in order to support collaborative creativity. Though the aspects of diversity and professional expertise were present, the lack of core knowledge, unity of thought, communication, reflection and appreciation of failure and positive questioning led to the poor output of the team interaction. The paper also provided a foundation of recommendations for future research to build upon as means to determine the impact of effective thinking behaviors on the ideation process.

Servant leadership focuses on the betterment and support of others by seeking to meet the interests, needs, and ambitions of others' above one's own. The following paper looks at philanthropy as a catalyst to drive servant leadership behaviors based on situational proximity. The findings of the case study suggest as an individual's proximity or associativity to current or previous philanthropic event so will their willingness to help support others within similar situations and thus exhibit servant leadership principles.

The emergence of servant leadership has considered to have a positive impact on employee behavior and organizational performance. While the theory and approach has not been adopted to scale, organizations that have implemented these principles have been able to astound the competition with greater financial performance. To affirm this viewpoint, a review of literature and case analysis was conducted on a leader global company to determine, which principles of servant leadership were apparent throughout the process of human capital hiring and engagement.

Servant leadership focuses on the betterment and support of others by seeking to meet the interests, needs, and ambitions of others' above one's own. This can be exhibited through many ways and the case of Bill Gates, philanthropy and humanitarianism has been the central to his success. The following paper will highlight the servant leadership principles displayed by Bill Gates, as catalyst to drive strategies and ventures.

Change has become a vital element in the fabric of organizations to establish and maintain in the competitive global market. Many theories and models across leadership and management literature have emerged to facilitate and drive changes. Though many of these models have been considered to be highly effective in certain settings. Through the review of literature, there has been limited work comprising the different aspects of change models to best fit situations. The focus of the study was to determine the strengths and weaknesses of two change models support leader decisions to identify application opportunities for change model fit.

The theory of servant leadership has been considered a grey area within leadership literature, as certain perspectives suggest the theory to resemble an oxymoron as it focuses on service and leading others. However, literature reflects servant leadership to have a positive impact on organization and team level performance. The focus of paper was to draw conclusion to an existence of commonalities between servant leadership characteristics and faith-based values.

Leadership skills have been a predominant topic throughout literature as means to discover key influencers of success. A plethora of findings have emerged throughout different settings and timeframes. Additionally, frameworks have been developed to determine which skills are associated with outcomes. Though these tools show positive opportunities for firms to advance, there is a need to determine if different facets of skills and behaviors can yield similar results. The following study looks at the leadership skills of two distinguished collegiate coaches to determine which leadership skills and behaviors are exhibited through the utilization of multiple leadership assessment models and rubrics.

Leadership skills have been a predominant topic throughout literature as means to discover key influencers of success. A plethora of findings have emerged throughout different settings and timeframes. Additionally, frameworks have been developed to determine which skills are associated with outcomes. Though these tools show positive opportunities for firms to advance, there is a need to determine if different facets of skills and behaviors can yield similar results. The following study looks at the leadership skills of two distinguished collegiate coaches to determine which leadership skills and behaviors are exhibited through the utilization of multiple leadership assessment models and rubrics.

Sustaining a competitive advantage has been crux of success in the rapidly changing volatile business market. As leaders seek to shift to performance based systems, it is essential to be flexible to meet new and consistent demand. Research suggests that the dynamic capability strategy creates a venue open to continuous improvement and innovation. Therefore, by fostering dynamic capabilities, organizations can be flexible to openly innovate and to maintain high level of performance and sustain competitive advantage.

The plight of organizations in the global market has been the pursuit of strategies to gain and maintain competitive advantage. One popular tactic has been employing logistical systems to increase the operational efficiency within the supply chain. On paper, this approach projects an excellent return on investment, however, limitations have challenged operational leaders to rethink and re-engineer strategies to meet regulations. Ultimately, logistics managers must harness all available resources to properly manage the challenges posed to every logistics function of the typical global business.

As the business market environment continues to shift and long-term stability is not easily attainable with the constant market disruptions and emerging regions. In order to compete on this platform, organizations must maintain flexibility within their business models and strategies to effectively capitalize or respond to market disruptions.

Technological advancement in communication technology has been a driving force of connecting individuals on a global perspective. By integrating into emerging regions, organizations are establishing new opportunities to advance a competitive edge. The following report assesses the case of Telefónica entering into the Chilean market.

The gospels of the New Testament provide a rich portrayal of the life, ministry, death and resurrection of Jesus Christ as the fulfillment of the Old Testament prophesy as establishing a new covenant between God and man. One may question the specific need to reiterate the same story through four consecutive books. The purpose of this research is to provide insight on the differences between the gospels and present a conceptual framework on how this information of the various theological perspectives presented in the four Gospels can be used as an additional tool to facilitate the proclaiming of the Gospel for the 21st century.

Leadership has been an increasingly growing topic throughout literature with the mass exodus of the Baby Boomers. These preparation strategies have researchers searching for the best attributes associated with effective leadership outcomes. The following study looks at attributes of two distinguish collegiate coaches to determine if any common themes exist and align with literature findings over the past two decades. Additionally, the study will seek to affirm any commonalities with influential strategies and personality traits to leadership effectiveness.

The recent climate of reporting course and service assessment data has an emerging trend of institutions seeking to establish data warehouses within the siloes of cyberspace in the name of effective planning strategies. The process of driving efficiency has now succumb to more administrative work on the technical end and has created a new mound of barriers withholding institutional capabilities in seamless driving evidence based decision making. However, within the saturation of data warehousing systems has emerged a more streamlined approach and strategy that focuses on the constructs of a universally integrated Student Learning Outcomes (SLO) cloud system.

The purpose of the study was the investigation and alignment of antecedents of turnover intention across general turnover literature and IT industry with IT professionals in higher
education as means to draw generalization between the three groups. A review of literature provided alignment and association of antecedents across the groups while determining an opportunity for research to address the missing linkages between the
groups. A quantitative study was conducted on a professional association for IT
professionals in higher education to draw association between antecedents gaps identified
between three groups. The results of the study drew associativity between the broken linkages of turnover antecedents and led to the development of a conceptual model of antecedents leading to turnover intention for IT professionals in higher education.

Innovation has become an integral part of increasing performance and competitiveness in the rapidly changing volatile business market. To effectively respond to the demands of innovation, the strategic decision making process has to encompass a broad spectrum of attributes which constructs and approaches environments are dependent upon the capabilities of the key areas aligning in order to create a positive outcome. Through the assessment of these strategies, leaders can develop an understanding of the strengths and opportunities to grow innovation.

Spawning innovation is the puzzle that many strategists are seeking to understand and master. The limited foresight of past trends has handicapped leaders to identify key attributes that contribute to the innovation process. However, through the assessment of innovation strategies, a conceptual framework provides a foundational starting point to guide the process of innovating.

As the shift in global market continually progresses, innovative strategies to maintain competitiveness are imperative to maintain stability in the rapidly changing business environment. The implementation of change has remained a challenge for managers who face the pressure of maintaining competitiveness, as the organizational livelihood is dependent upon the ability to adapt to the changing market climates. To maintain relevance and flexibility to react effectively through employing the strategies of Management 2.0.

Sustaining a competitive advantage has been crux of success in the rapidly changing volatile business market. As leaders seek to shift to performance based systems, it is essential to be flexible to meet new and consistent demand. Research suggests that the dynamic capability strategy creates a venue open to continuous improvement and innovation. Therefore, by fostering dynamic capabilities, organizations can be flexible to openly innovate and to maintain high level of performance and sustain competitive advantage.

As the business market environment continues to shift and long-term stability is not easily attainable with the constant market disruptions and emerging regions. In order to compete on this platform, organizations must maintain flexibility within their business models and strategies to effectively capitalize or respond to market disruptions.

The rapidly shifting global market, has warranted organizations to determine new opportunities or re-engineer processes as means to obtain an edge over competitors. Literature suggests the demand for increased quality is a crucial aspect for organizations to survive in quickly expanding global market, as quality is vital in securing economic success. Over the past decade, the framework of total quality management (TQM) has been mantra of operational officers. Literature has assessed TQM at many different angles and has provided many speculation and approaches to achieve increased efficiency. The following work reflects on the aspects of applying TQM and provides conceptual model for TQM integration.